Terms of Service.
Effective date: April 25, 2026. These terms govern your use of webotee.com and app.webotee.com, operated by CP Development doo, a Serbian limited liability company.
What we provide.
Webotee is a subscription-based Amazon marketplace intelligence platform. We provide daily observation-level data on sellers, prices, buybox ownership, BSR rankings, and brand integrity metrics across Amazon US, Amazon UK, and Walmart US.
Features, coverage, and data refresh cadence vary by subscription tier. We may modify, expand, or discontinue features at any time with reasonable notice.
Your account.
You must be at least 18 years old to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account details up to date.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.
How billing works.
Payments are processed by Paddle (Paddle.com Market Limited), which acts as the merchant of record for all transactions. Paddle handles billing, tax collection, invoicing, and payment processing on our behalf.
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You can cancel at any time from your account settings.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
We offer a 30-day refund policy on initial subscriptions. See Section 16 for full refund terms.
What you can and cannot do.
We grant you a non-exclusive, non-transferable, revocable license to access and use the service for your internal business purposes during your active subscription.
You agree not to:
- —Reverse-engineer, decompile, or disassemble any part of the service
- —Resell, redistribute, sublicense, or make the data available to third parties
- —Use the data to build a competing product or service
- —Scrape, crawl, or use automated tools to extract data from the platform
- —Share account credentials with unauthorized users
Ownership.
All data, software, algorithms, models, methodologies, designs, documentation, and other intellectual property associated with the service are and remain the exclusive property of CP Development doo.
Your subscription grants a license to use the service — it does not transfer any ownership rights in the underlying technology or data.
Important disclaimers.
THE SERVICE AND ALL DATA, REPORTS, ANALYTICS, INSIGHTS, AND INFORMATION PROVIDED THROUGH THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
WE MAKE NO WARRANTY OF ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, SUITABILITY, OR AVAILABILITY OF ANY DATA OR CONTENT. DATA MAY CONTAIN ERRORS, OMISSIONS, OR INACCURACIES.
NOTHING IN THE SERVICE CONSTITUTES FINANCIAL, LEGAL, INVESTMENT, SOURCING, BRAND PROTECTION, ACQUISITION, OR BUSINESS ADVICE. ALL BUSINESS DECISIONS CARRY SUBSTANTIAL RISK. ANY RELIANCE ON THE DATA IS ENTIRELY AT YOUR OWN RISK.
YOU ARE SOLELY RESPONSIBLE FOR YOUR OWN DUE DILIGENCE AND BUSINESS DECISIONS. WE ACCEPT NO LIABILITY WHATSOEVER FOR ANY LOSSES, DAMAGES, OR ADVERSE OUTCOMES ARISING FROM YOUR USE OF OR RELIANCE ON ANY DATA PROVIDED THROUGH THE SERVICE.
Liability caps.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CP DEVELOPMENT DOO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITIES, DATA, OR OTHER INTANGIBLE LOSSES.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Your responsibilities.
You agree to indemnify, defend, and hold harmless CP Development doo and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
- —Your use of or access to the service
- —Any business decisions you make based on data from the service
- —Your breach of these terms
- —Your violation of any applicable law or third-party rights
When access ends.
We may suspend or terminate your account immediately if you breach these terms, engage in abusive behavior, or use the service in a manner we deem harmful to other users or to the platform.
Upon termination, your license to use the service ceases immediately. No refund will be provided for termination due to breach or abuse, except as required by the 30-day refund policy in Section 16.
Changes to these terms.
We reserve the right to modify, add, or remove features, usage caps, rate limits, and tier entitlements at any time without prior notice. We may also modify these terms at any time. Material changes to terms will be communicated via the email address associated with your account or through a notice on the platform.
Your continued use of the service after any changes constitutes acceptance of the revised terms. If you do not agree to the changes, you should discontinue use and cancel your subscription.
Rules of conduct.
You agree not to use the service to:
- —Violate any applicable law, regulation, or legal obligation
- —Infringe on the intellectual property rights of any party
- —Transmit malware, viruses, or any harmful code
- —Attempt to gain unauthorized access to any part of the service or its systems
- —Interfere with or disrupt the integrity or performance of the service
External integrations.
The service relies on third-party providers for certain functions:
- —Paddle — payment processing, billing, tax collection, and invoicing
- —Cloudflare Turnstile — bot protection and CAPTCHA verification
Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party providers.
Activity we log.
We log user activity on the platform — including page views, searches, feature usage, and interactions — to monitor service quality, detect issues, and improve your experience.
This data is used internally for quality assurance and product development. We do not sell usage data to third parties. For full details on how we handle your data, see our Privacy Policy.
Jurisdiction.
These terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of London, England.
Final clauses.
Entire Agreement. These terms, together with the Privacy Policy, constitute the entire agreement between you and CP Development doo regarding the service.
Severability. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
No Waiver. Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.
Assignment. We may assign or transfer these terms without restriction. You may not assign or transfer your rights without our prior written consent.
Force Majeure. We shall not be liable for any failure or delay resulting from circumstances beyond our reasonable control.
Survival. Sections relating to intellectual property, limitation of liability, indemnification, and governing law shall survive termination of these terms.
30-day guarantee.
We offer a full refund on your initial subscription payment if requested within 30 calendar days of purchase. To request a refund, contact us via the webotee.com contact form.
Refunds are processed within 5 business days via the original payment method. This policy applies to the first payment only — subsequent renewal payments are non-refundable after the renewal date.
Get in touch.
For questions about these terms, account issues, or refund requests, please contact us through the webotee.com contact form.
See also: Privacy Policy